Removals Worldwide Quality Questionnaire

Dear Client,

The Guild have a strong commitment to consumer protection and constant and ongoing quality monitoring of our members. We would be most grateful if you could find time to pop a cross in the appropriate boxes and complete the following questionnaire to enable us to ensure our quality of service.

Many Thanks.

Your Contact Details:		Date of Move:
Your Name
New address (Town Only)

	Yes	No
Were you satisfied with the first contact ?
Did the removal surveyor arrive on time ?
Did the surveyor answer your questions ?
Did the quotation follow quickly ?
Was the paperwork understandable ?
Were the office staff helpful ?
Did the removal crew arrive on time ?
Were the removal crew helpful ?
Would you use this Guild member again ?
Overall Service Quality
Excellent Good Satisfactory	Unsatisfactory

Removals Worldwide Limited, Hawthorn Avenue, Hull, HU3 5JU | Registered in England No.:5723869